Jackie Stroh, President

CLARION CALL, LLC

 

Nineteen years as an independent trainer and consultant with previous fifteen years in Human Resource and Training experience in government, banking, industry and non-profit.  Currently affiliated with the Canisius College Women’s Business Center and previously affiliated with Cornell School of Industrial and Labor Relations.  MBA, Canisius College and BA, Psychology and Speech Communication, University at Buffalo.

 

 

Jackie specializes in management development, team building,

 one on one coaching and conflict prevention.

 

Management development includes basic management skills training (Interview and Selection, Performance Appraisal and Goal Setting, Delegation, Coaching and Counseling, Progressive Discipline and Managing Conflict), succession planning, and facilitating the development of management team shared values and accountability.

 

Team Building includes MBTI, customized retreats, meeting facilitation, interventions for pairs or groups, and mission development.

 

One on one coaching is designed per individual with the up front involvement of the person's manager.  It typically involves an assessment phase, development of an action plan, multiple one on one sessions and progress checks against original behavioral goals.

 

Conflict prevention includes, for example, 360 feedback assessment; training in professional development topics such as non defensive communication, balancing personal and professional goals, leading and participating in effective meetings, and change management; climate audits assessing satisfaction, productivity, etc.

 

Jackie has worked with thousands of team members to promote productive change.  Her clients describe her as challenging, insightful, inspirational and practical.